We have a problem!

This page will give you the correct person or company to contact in case of your connection not performing up to par or the Speed Test not working properly. Read the following points and decide which one applies to you:

1. The Speed Test is giving me errors

2. My connection is very slow or I got a poor rating when using the Speed Test.

3. I want to give feedback on the Speed Test

Once you have selected one of these options, click it from the list on the right. This will give you further information. Alternatively, click the back button in your browser.

Please do not send Speed Test Reports to me; I am unable to do anything about them. Instead, choose which option applies to you from the above list and click it. This will give you further information on what do to.